So your about to book that holiday of a lifetime -
But hold on!
Are you certain all these great reviews are genuine and that all the genuine reviews are published?
Chances are -
Apparently they are not able to discuss any patterns of activity that seem unusual
and so they produce incomplete and unreliable results…… But worse -
Can this be true…… Read some of the recent communication we have had.
You think you can trust Tripadvisor -
The following response was revived from David at the TripAdvisor Support Team
“The pattern we've detected is not activity that is indicative of normal member behavior.
Trust me, if I could divulge the details of these reviews, my life would be much
If this activity ceases and you speak with your staff (and those closely associated with your business) about our policies and guidelines, we can begin to move towards implementing a penalty mitigation plan on your listing. “
So, That clears things up… all we have to do is ask our staff (we have two and neither have ever been on the Tripadvisor website) and those closely associated with our business (That is me and my spouse and perhaps our 11yr old son as nobody else is closely related) to Stop doing what we haven't been doing and then perhaps the penalty they are imposing will be lifted.
Thinking of Booking a Holiday?
How about promoting your Business?
This is a new site July 2013 that seeks to make Tripadvisor more accountable.
Contact us at firstname.lastname@example.org
You can’t trust Tripadvisor
When a hotel with 100% reviews ends up rated 60th, you know their system is Broken